JPMorgan Custody Ops Breaks Management & Governance - Vice President 

United Kingdom, England 

831147403

As a Custody Asset Servicing Vice President within the Custody Operations team, you will be responsible for front to end processing of 1700+ clients, with $27.8 trillion Assets under Custody across 100 Global markets. This includes from Onboarding, Settlements, Client Service and Asset Servicing.

Job responsibilities

• Ensure all accounts across custody are known and certified periodically to ensure consistency in reporting
• Investigate and resolve complex issues and enquiries related to Nostro and internal breaks with timely issue identification and escalation with proposed remediation
• Complete regulatory oversight, reporting and escalation of Operations functions to other jurisdictions / Legal entities
• Identify, drive and implement process improvements across Custody Operations in terms of break resolution. Collaborating with Operations, Product, Change Management and Tech to identify tech solutions (Auto-match / build enhancement etc.)
• Conducting spot checks to ensure effectiveness and consistency on the existing controls and breaks management on a periodic basis. Ongoing review of key themes / reasons creating breaks to ensure controls are regularly reviewed, implemented and followed
• Ensure clear well documented communication between internal teams ensuring SOPS and SLA’s are frequently reviewed and updated ensuring consistency
• Provide effective team communication through regular one-to-ones and team meetings providing information on changes impacting the team this includes but is not limited to market changes, functional moves and procedural / service changes

Required qualifications, capabilities, and skills

• Successful performance in a risk based environment with a proven track record of risk reduction
• Results based experience demonstrating strategic and analytical thinking
• Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently
• Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast paced environment
• Proven team management and leadership skills
• Experience of communicating both oral and written to management, clients and colleagues
• Must have advanced Microsoft Office skills: Excel, Word and PowerPoint

Preferred qualifications, capabilities, and skills

• Financial Services background, ideally within a Custody or Investment Bank environment
• Experience of Managing global teams preferably within Custody Operations with experience in Asset Servicing, Trades, Settlements etc
• Project Management skills