Technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
OR equivalent experience.
Responsibilities
Scale Customer Engagements
Anticipates customer needs and issues through data gathering.
Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers.
Ensures technical wins for core technologies by independently driving technical discussions with customers. Improves customer interactions through feedback and observation.
Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.
Leverage Partner Ecosystem
Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge.
Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings.
Build Strategy
Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies.
Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development.
Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
Solution Design and Proof
Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.
Presents and applies reference architectures to partners or customers for their technology sets.
Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).
Education
Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
Demonstrates new and updated products to increase internal virtual teams' product understanding.
Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area.