IBM PTP Subject Matter Expert 

Poland, Lesser Poland Voivodeship, Krakow 

827966810

Key Responsibilities

• Leading transformation of processes for Europe and Americas
• Preparing and implementing standardization of the processes
• Managing E2E PTP Processes across multiple Client countries and IBM Centers
• Testing, implementing and monitoring new tools and solutions implemented
• Ensuring correctness of processes performed by different team cross-countries
• Managing and leading discussion with Senior Stakeholders
• Preparing SLAs results and presenting them to the Client
• Supporting the team with operational tasks during closing
• Preparing ad hoc reporting and analysis
• 1st point of contact for the Client related requests

Required Technical and Professional Expertise

• Fluency in English language C1
• Any other European language as asset
• Proven experience in managing projects/processes cross-countries and IBM Centers
• Proven experience in transformation processes
• Proven experience in leading standardization of the processes (e.g. Blueprinting)
• Proven experience in managing Senior Stakeholders
• PTP experience or financial background required
• Experience in RTR or OTC as asset
• Accuracy, diligence and commitment
• Practical advanced knowledge of Excel and SAP
• Strong customer orientation and proactive approach
• Good supplier relationship skills and team spirit
• Excellent Communication & Negotiation skills
• Very good analytical skills and attention to details
• Self-motivated, can prioritize tasks and set deadlines
• Well organized and proactive

Preferred Technical and Professional Expertise