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Google Program Manager YouTube Operations Support 
United Kingdom, England, London 
827803713

20.03.2025
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 3 years of experience in program or project management.

Preferred qualifications:
  • Experience working in customer service, scaled support, vendor operations, or similar roles.
  • Familiarity with support workflows, support infrastructure contact centers, support channels, metrics, etc.
  • Ability to consistently lead and attend meetings in US time zones (flexible work schedule).
  • Ability to identify/prioritize opportunity areas with input from cross-functional teams.
  • Ability to lead and influence in dynamic environments.
  • Excellent organizational, negotiation, multi-tasking, project management, and prioritization skills, with the ability to manage multiple time-sensitive projects in a rapidly changing environment.