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Adidas DIRECTOR RETAIL OPERATIONS 
Singapore, Singapore 
827393450

07.02.2025

Purpose & Overall Relevance for the Organization: •  Meeting and exceeding agreed KPI targets for net sales and profitability
•  Leading and inspiring the retail operations teams to meet or exceed commercial goals and KPI’s, with a focus on building Brand equity
•  Focusing on the development of a trading and service culture across all our own retail stores
•  Defining and continuously developing the retail business models, taking into account industry benchmarks and Global guidelines
•  Implementing and driving agreed Global retail processes and guidelines for Taiwan and Retail Operations; feeding back Market needs to the Greater China and Global Retail CoE for the ongoing development of global processes
•  Developing and executing local retail relevant and specific processes in close cooperation with the Greater China and Global Retail CoE

Key Responsibilities:
•  Drive and implement the Market Retail Strategy, focusing on the 5 P’s: People, Product, Premises, Processes and Profit, to continuously maximize profitability, that is market relevant yet adhering to Global requirements
•  Manage and control operational expenses in line with the retail budget
•  Make commercial decisions with the guidance and direction from Taiwan Commercial Director by analyzing the retail KPI’s and local retail trends and needs
•  Create and drive a high performing culture across Taiwan by setting clear expectations and targets, analyzing stores’ performance, holding District Managers accountable and giving appropriate and prompt feedback
•  Ensure elaboration of a rolling ‘Retail deployment schedule’ by store, covering all retail marketing, visual merchandising, store development, and other activities and ensure implementation by operational coordination and close tracking
•  Ensure identification and improvement of best practices by own store format and compliance within the Market retail store portfolio
•  Develop and implement advanced components for enhancing the adidas Group retail business model (logistics, IT, reporting, staff deployment planning, training) with the respective functions
•  Support the creation of operational guidelines in close cooperation with the CoE and ensure local implementation
•  Critically look at current processes and relevance for Taiwan and actively communicate necessary adaptation to global guidelines into the CoE
•  Define organizational structure, set objectives, and manage workloads and results to achieve goals while adopting best practices and achieving continuous process improvement
•  Ensure high employee engagement at every level through effective motivation, coaching, training, and development of personnel in the team

Key Relationships:
•  Customers
•  Retail Operations team
•  District Managers, Cluster Managers and Store Managers
•  Global Retail Centre of Excellence (CoE)
•  Taiwan Senior Leadership Team

Knowledge, Skills and Abilities:
•  Minimum of 15 years’ experience in the retail and trade marketing Industry, ideally in apparel/fashion/shoes or FMCG, with an operational background and working across different countries
•  Strong leadership skills, with a minimum of 8 years’ experience of leading multi store retail teams
•  Excellent communication skills including impactful presentation skills, influencing and negotiating and change management
•  Advanced numeracy and literacy, with good IT skills (Word, Outlook, Excel, PowerPoint)
•  Fluency in English and Mandarin

Requisite Education and Experience / Minimum Qualifications:
•  University degree in business (ideally with marketing and sales focus) or equivalent relevant experience