- Ensure controls are in place by designing standard processes to measure success of systems, key projects and initiatives.- Leverage corporate solutions to take advantage of Apple support and corporate data warehouse.- Responsible for implementing, running and managing BPR projects assigned to this role. - Support initiatives from project launch to implementation, change management and training as required.- Craft and deliver communications that articulate the projects’ goals and benefits to the organization.- Maximize benefits of current systems, drive timely resolutions that can be utilized across the region, and follow up with key constituencies.- Identify systems enhancements based on issues detected over time.- Design and deliver ongoing training to increase understanding of systems/tools and their functionality.