JPMorgan Analyst Operations Support & Process Control Transport 

India, Telangana, Hyderabad 

825103188

Job Responsibilities

• Estimate financial impact and monitor program cost, forecast program performance and estimate variance to completion, research and resolve operational issues as they arise, escalating as necessary.
• Build strong working relationships with JPMC internal teams and external third parties and is point of escalation for all incoming and outgoing client queries across the complete ETS product & partners with vendor teams to ensure that SLA’s are met
• Perform trend analysis to identify opportunities for process improvement and enhanced control, identify resource requirements with support from business partners, Generate control mechanisms on the safety, security, compliance and billing.
• Ensure effective identification, quantification, communication, and management of risk, within firm-wide and regulatory guidelines focusing on root cause analysis and resolution recommendations.
• Ability to develop reporting processes and management information to support a risk/controls/regulatory environment. Define and implement KPIs to monitor and manage the vendor / driver performance

Required qualifications, capabilities, and skills.

• Strong interpersonal skills with the ability to interact with all levels of staff and Senior Management
• Strong analytical skills with the ability to understand business functions and processes swiftly with Proven ability to coordinate across functional teams and collaborate with key stakeholders on the execution and completion of initiatives of the function.
• Ability to adapt, follow tight deadlines, organize, and prioritize work and deliver results quickly.
• Develop reporting processes and management information to support a risk/controls/regulatory environment
• Highly organized ability to handle multiple tasks and apply judgment to prioritize the ask with working knowledge of ETS Industry and shared mobility platforms.
• Analytical and budget planning experience with strategic and risk management and decision making ability in a fast paced diverse environment
• Exceptional communication and presentation skills; ability to articulate complex issues concisely, communicating effectively and comfortably with senior stakeholders and Strong relationship-building skills, demonstrated consultative approach and proven skill in influencing others

Preferred qualifications, capabilities, and skills

• Advanced level in all MS office applications including MS Visio, PowerPoint, and Excel
• Demonstrated ability to think strategically with respect to data, technology, risk/control, and operations agendas.
• Preference on Six Sigma trained, proficient in data analytics and being able to communicate a compelling risk-based story in developing dashboards and developing workflows
• Knowledge of Cloud technologies (preferably AWS services) is preferred,