Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
6 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
4 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
Preferred qualifications:
4 years of experience in technical consulting on supporting enterprise customers with service-level objective and service-level agreement requirements.
Experience in any public cloud (GCP) services and infrastructure.
Experience debugging complex workload issues.
Experience with cloud computing (e.g., certifications, internships, coursework, etc.).
Understanding of basic web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).