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Responsibilities:
Leads work related to Capital One’s Sarbanes Oxley Technology controls program, working with first line of defense Technology and Cyber teams, lines of businesses, and second line of defense.
Supports interactions with internal and external auditors and regulatory agencies, related to the portfolio
Monitors the risk landscape to proactively identify potential risks to the business and stays current on the changing regulatory environment.
Leads high performing product and business reviews of capacity, prioritization and delivery performance.
Establishes strategic and tactical outcomes and goals, including objectives, key results, and key metrics
Leads planning and delivery Operating Model alignment with product partners (as appropriate).
Partners with tech, product and business leaders to align on capacity, planning to enable prioritization.
Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization.
Lead and develop a team of direct reports.
Excellent problem solving, influencing skills and an organizational change agent.
A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker.
Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.
Drives rigor in Capital One’s technology control environment including reportings, escalation, and quality control
Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.
Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed.
The person will:
Be a strategic partner and drive the results for a holistic associate experience.
Work closely with our internal customers to understand opportunities and work with cross-functional teams to determine priorities.
Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products.
Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy.
Grow and develop program managers to help deliver on our roadmap and strategic priorities.
We want you if you are:
Intellectually Curious. You’re comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies.
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor.
Basic Qualifications:
Bachelor's Degree
At least 9 years of process, project or program management experience
At least 7 years of people management experience
Preferred Qualifications:
Master's Degree
8+ years of people management experience
5+ years of product or application development experience in a leadership role
CSM, PMP, Lean, Agile or Six Sigma certification
Exceptional analytical thinker with strong conceptual and problem solving skills, sound independent judgment, and meticulous attention to detail
Highly effective in rapidly changing environments
Experience in a regulated environment
AWS Cloud Practitioner certification
Expert knowledge of technology processes in a cloud environment, including emerging technologies
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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