Citi Group Loans Quality Assurance Analyst 

Poland, Masovian Voivodeship, Warsaw 

824597662

Responsibilities:

• Perform comprehensive Quality Assurance (QA) testing/reviews across all High-Risk Processes, ensuring timeliness of testing, delivery of results and metrics to Lending Operations senior management. Ensure loan transactions are accurately processed and authorized within stipulated Service Level Agreement
• Ensure loan documentation’s adherence to policies, guidelines and procedures as well as compliance regulations
• Report deficiencies on a timely basis to Loan operations stakeholders/management
• Engage with Stakeholders and ensure timely feedback loop
• Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes
• Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity
• Ensure timely escalation of operational risks incidents to relevant contact points

Qualifications:

• A proven track record with at least 2 years of relevant loans/financial Operations quality experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and RegulatoryExperience and knowledge of end to end Institutional banking loan cycle and solid understanding of direct/indirect lending products and practices
• Knowledge of lending platforms like Loan IQ, ACBSand payments / reconciliation lifecycle preferable
• Exposure in reviewing credit agreements preferable
• Meticulous and analytical with understanding of basic accountingconcepts
• Good written and verbal communication skills in English
• Ability to proficiently use MS Office products, particularly Word, Excel, PowerPoint
• Strong analytical and time management skills, excellent attention to detail
• Bachelor’s Degree or higher preferred with at least 2 years’ experience in relevant domain

We offer:

• Competitive salary connected with annual salary review and discretionary annual performance bonus
• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
• Hybrid model of work – 3 days from modern offices and from home
• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
• Unlimited development opportunities within Citi global network.

Time Type:

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