PayPal SMB Merchant Servicing Leader 

Ireland, Dublin 

824319563

Key Responsibilities:

• Partner with peers to share best practices,identifyemerging trends, and contribute to processes that enhance workflow efficiency.Commitmentto achieving departmentalobjectives

• Project Involvement:Engage in special projects as assigned and fulfilladditionalduties asrequired

• Effective Communication:Attend product meetings, offering insightful andtimelyfeedback that enhances our service approach.

• Support Initiatives:

Preferred Qualifications:

• Strong organizational, communication, and interpersonal skills.

• Competence in driving results throughclear visionand strategic direction.

• Proficient in prioritizing activities,identifyingurgent needs, and delegating tasks to ensuretimelyachievement of goals.

• to learn and adapt to new software and technologies.

• Familiarity with external systems, internet applications, and CRM tools (such as Microsoft Office Suite).

• Capability to interpret andutilizeboth quantitative and qualitative management reports.

• Knowledge of Financial Operations and Customer Support processes.

Core Competencies:

• Customer Orientation

• Integrity and Ethical Considerations

• Active Listening Skills

• Employee Coaching, Development, and Retention

• Commitment to Diversity and Inclusion

• Effective Time Management

• Business Insight

• Recruitment and Onboarding Proficiency

• Results-Driven Mindset

• Adherence to Shared Values and Ethics

• Change Management Expertise

Job Requirements:

• Bachelor’s Degree in a relevant field preferred.