Fortinet Network Security QA Engineer 

France, Provence-Alpes-Côte d'Azur 

824032807

Key Responsibilities:

• Implementation of customer projects - Testing of Fortinet products deployed in production environments - following the CRT processes
  • Thorough understanding of the testing requirements and customer information detailed in the project proposal
  • Writing project related documents (Topologies, Test Plan, Methods of Procedures) with any required technical architecture diagrams
  • Provisioning of the System Under Test to reproduce the customer environment on CRT Data Center equipment
  • Configuring the traffic generators (FortiTester / Spirent / Ixia) to simulate traffic alike the traffic monitored in customer production environment
  • Define and execute some test cases based on the testable requirements
  • Technical investigation of problems involving Fortinet products
  • Follow-up with R&D departments to resolve product issues
  • Documenting all test results in a test report to deliver and present to customer at the end of CRT campaign
• Traffic Generators (FortiTester / Spirent / Ixia) Manager role
  • Create and maintain TG management VM templates
  • Define and maintain CRT application flows catalog
  • Manage TG resources by assigning TG to customer projects, ensuring optimal resource utilization according to project specificities in terms of traffic load and features
  • Participate in project post-mortem to gather TG usage experience and update TG database
  • Responsible for upgrading and maintaining TG hardware/software following ITIL best practices
  • Vendor relationship with feature requests and product enhancement
  • Follow up actuality and propose new solutions emerging in the application simulation world
  • Provide support to customer projects by handling JIRA TG incidents/issues until resolution
  • Provision or assist in hardware provisioning in CRT datacenter
  • Interface with vendor support and follow up external tickets and escalations
  • Participating in SDN development
• Creation of technical documentation and bulletins to improve Fortinet CSS and CRT knowledge bases
• Develop core competency on Fortinet’s product line and technologies
• Work closely with Support organizations

Skills and Attributes Requirements:

• Proficient spoken and written English
• Thorough understanding of data networking protocols, specifically TCP/IP, routing and switching is required
• Very good presentation and technical documentation skills
• Strong troubleshooting skills with a structured approach to problem solving
• Knowledge of application and security testing tools for physical network infrastructure (Spirent and/or Ixia network and security traffic generators)
• Experience with security products firewalls, IPsec, IDS/IPS, Anti-Spam, AV
• Good understanding of Web application concepts, security and vulnerabilities
• Work experience with Fortinet products is an advantage
• Positive, communicative and customer-oriented attitude
• Ability to work in a multicultural team environment
• General knowledge of software testing is a plus
• Scripting knowledge an advantage
• Experience and ability to work following ITIL framework
• Experience and ability to implement network changes following ITIL Change Management process
• Experience and ability in participating in projects managed using Kanban workflow management and Scrum Agile framework

Educational and Experience Requirements:

• Five years or more experience in network security (technical support or QA)
• Graduate of network and security engineering school
• Advanced knowledge of English (written and spoken), other languages are an advantage