Rapid7 Data Quality Analyst 

United Kingdom, Northern Ireland, Belfast 

823489393

• Proactive Efforts to Ensure Customer Data Consistency - Automated data cleanup processes to prevent customer issues from happening, plus activities to ensure critical data is accurate and available (

  HQ Address, Website, 3rd Party firmographics, R7 Platform mapping
  )

• Resolution of High Priority Issues - Risk Management

  -
  Efficient remediation of high priority customer-facing issues when they do happen
  (i.e. Support Case visibility, Platform access issues)

• Root Source Foundational Analysis - Identification of core improvement areas needed to effectively scale our customer data model

  (i.e. validations to support DUNS matching, Platform -> SFDC integration improvements)

• Key Business Initiative Support

  -
  High value data activities to ensure success of core projects and/or reduce manual work for operational teams

In this role, you will:

• Identify optimal approaches for resolving data quality or consistency issues to achieve set goals

• Help diagnose sources of data quality issues by performing root cause analysis

• Monitor and measure ongoing data fidelity (quality and consistency) as well as progress of key data quality initiatives and report progress regularly to data governance business functions

• Perform tactical high priority clean up activities when they arise (i.e. priority 3rd party data matching, account merging, customer data checks)

• Support an inbound queue of Data Quality requests that span across multiple tools and systems such as Salesforce, Netsuite and internal applications

• Partner with internal IT and business teams to resolve data quality issues when they arise and take actions such as:

• Identify system gaps and articulate business requirements where necessary

• Perform UAT functions

• Ongoing analysis and maintenance of key system processes (i.e. Lead to Account matching, Platform <-> SFDC mapping, etc.)

The skills you’ll bring include:

• 2-3 years experience performing analysis on large datasets - identifying consistency issues, trends, and assessing overall accuracy and quality to help drive appropriate business action

• Technical knowledge of core business systems such as Excel, Salesforce, Netsuite

• Ability to work effectively with 3rd party data tools and services such as D&B, LinkedIn Sales Insights, and optimize their integration with core systems

• Ability to understand integration tools such as Workato, Syncari and partner closely with internal teams on optimizing data flows between systems

• Collaborative team player who has the ability to partner cross functionally to resolve data quality issues and create customer outcomes

• Strong problem solving skills with an analytical approach

• Customer centric approach, puts the customer needs at the forefront of all decision making

Nice to haves:

• Experience with reporting tools such as Salesforce reporting and Tableau

• Knowledge or ability to use data cleansing tools such as Cloudingo or Syncari to execute ‘mass-actions’ on data (i.e. auto merging, data enrichment, archiving processes)

• Ability to use SQL or other programming languages to create and deploy solutions to automate recurring data quality tasks and functions