Your key responsibilities
The AR Coordinator is responsible for placing outbound service calls to discuss invoices issued. This role contributes to accounts receivables follow-up via customer service calls and proactive follow-up with our Engagement teams.
- Place service review calls to client contacts
- Review and update reports in excel; extract and input data
- Ensure continuous follow ups for the volume of calls
- Team with Accounts Receivable team to resolve discrepancies related to invoices and trace payments
- Other duties as required
Skills and attributes for success
- Superior customer service skills both oral and written
- Strong organizational skills with the ability to handle and manage high volume of calls
- Self-Starter with the ability to work independently
- Ability to multi-task and work in a demanding environment
- Ability to work independently in a fast-paced, dynamic team-oriented environment
To qualify for the role you must have
- 1 to 3 years’ experience in collections or customer support
- High proficiency in MS Excel (advanced skills)
Ideally, you’ll also have
- Post-secondary education
- This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.
What we look for
We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.
What we offer
The salary range for this job in British Columbia is $44,400 to $66,600. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.