Vice President, Custody Asset Servicing Operations - Event Capture.- Hybrid(Internal Job Title: Asset Servicing Lead Analyst - C13) based in Kuala Lumpur, Malaysia
Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
Job Description
Responsibilities:
- This role will manage an Operational team processing Event Capture activities related to Corporate Actions events (mandatory and Voluntary) within custody operations.
- These activities include revisions of Event announcements, communications, and notifications for Corporate Action events.
- Implement best-in class Event Capture processes and provide effective communication to senior audience.
- Represent Event Capture group and supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients, to implement enhanced solutions related to Event Capture.
- Liaises with internal and external clients to assess service quality and identify areas for improvement
- Demonstrates ability to lead projects or offer solutions at an advanced level for assigned area
- Responsible for end-to-end project management, resource management, financial issues and risks to execution
- Defines, develops, implements and tracks appropriate KPIs and SLAs for the group
- Recommends and implements systems and procedural enhancements for Event Capture group
- Demonstrates advanced understanding of Asset Servicing operations combined with a comprehensive understanding of how own area Integrates with other departments to contribute towards achieving business objectives
- Acts as advisor or coach to new or lower level personnel
- Responsible for day-to-day resource management and allocation of work within the team/project. Persuades and Influences others through developed communication skills
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Willing to work on Malaysia Public Holiday
Qualifications:
- Senior level experience in a related role
- 6-10 years of experience
- Experience in management within Custody Asset Servicing.
- Demonstrated success dealing with Senior stakeholders
- Ability to exhibit influential communication skills with a senior level audience
- Full comprehensive understanding and implementation of opportunities within Event Capture processes
- Bachelor’s/Universitydegree, Master’s degree preferred
Operations - Transaction ServicesAsset Servicing
Time Type:
Full timeView Citi’s