Citi Group Change Management UAT Sr Analyst 

Malaysia, Penang, George Town 

818129747

Job Description

This role is within Controllers Systems & Data Operations, Change Management - Non Ledger team focusing on UAT activities. This role requires strong understanding of Testing lifecycle & Testing methodologies and is techno-functional in nature. The team member needs to have experience in analyzing the data using tools like SQL & Excel. Having an understanding of Banking & Financial products would be an added advantage. This role requires excellent stakeholder management skills and should be able to present test artifacts to Senior stakeholders in the bank. Overall objective of this function is User acceptance testing, ensure all change management processes are followed and support production go-live.

• Understand Business Requirement for changes in the Operational processes / Software functionality
• Write test plan, cases and scripts based on requirements documents working closely with Requirements Delivery team and FRD team.
• Perform product certification to user acceptance testing through execution of agreed test plan and scripts which will require a strong emphasis on logical and analytical skills coupled with strong technical acumen.
• It is expected that the person have good knowledge about Software Development Life cycle in the area of Change Management for Risk Management, Data Warehousing and Financial ledger platform.
• Should have working experience of Risk Management application and understand role of Risk Management in banking domain.
• Work closely with Technology UAT support team in setting up UAT test environment.
• Write test plan, cases and scripts based on requirements documents working closely with Requirements Delivery team and FRD team.
• Manage UAT activities including necessary documentation and required communications, testing status, and operational readiness.
• Manage defect entry activities and work with development team to assist in defect resolution as needed.
• Attend regular calls to address any data needs, test planning, and test execution.
• Participate in implementation of best practices and process improvements.
• Coordinate with technology and business stakeholders and manage required test status related communications to Project Management office and to the Requirements delivery support team.

• Complete understanding of Financial data processing, IT processes for Change Management, Data and Platforms.
• Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands.
• Complete understanding of financial products and services.
• At least 7 years of experience in financial products and services.
• Knowledge of UAT testing cycles and coordinating with the Business and technology groups.
• Managing different stakeholders and driving timely delivery.
• Worked on Financial Systems in technology and a functional role.

• Deep knowledge of principles, practices and theories of Financial Processes.
• Outstanding record of project success, both in results achieved and in use of professional methodology and tools.
• Pro-active in developing and implementing strategies that significantly mitigate risk.
• Strong and current awareness of external trends and best practices.

• Identifies, develops, and initiates innovations and solutions where precedents and procedures may not exist.
• Works cross-functionally to solve problems and implement changes.
• Analyzes decisions and actions for their support of the larger area's strategic direction.
• Works with management to resolve more complex problems.

• Demonstrates collaboration skills and techniques which appropriately define alternate solutions; resolve conflicts; and create lasting, productive partnerships with clients
• Actively participates in cross-functional groups to solve problems across projects.
• Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in for desired objectives.
• Projects a credible lead image when strategically communicating and planning for change.
• Fosters a productive relationship with executive level sponsors.

• Demonstrates inter-personal skills, conflict resolution, and negotiating skills.
• Ensures open communication across project teams.
• Handles broad-based, often complex, communication for internal and/or external audiences.
• Creates a forum and format for ongoing open communication within functional area or among departments.

• Bachelor’s Degree
• Masters in Finance (Desirable)

• ISTQB , CSM, PSM desirable

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

Time Type:

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