NICE Senior Client Services Project Manager Actimize 

Bolivia, Cochabamba, Cochabamba 

817185009

Duties & Responsibilities:

• Overall responsibility throughout the project lifecycle including Initiation, Data Acquisition, Configuration, Data Validation, UAT, Tuning and Deployment phases.
• Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints.
• Establish relationships and effectively communicate with key members of client team including business users and management personnel.
• Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues.
• Develop, implement, and maintain standard practices for client implementations aligned with the Actimize operating model.
• Communicate and advocate customer requirements and concerns to product management team, R&D and other internal stakeholders.
• Create & manage project plans. Define project schedules, allocate resources, and monitor progress.
• Get involved in project at high level for functional and technical aspects.
• Co-ordination of multiple projects amongst different internal teams and stake holders.
• Align project objectives with company goals, and make sure project team is clear on objective.
• Build and manage client relationships.
• Mentor staff with a hands-on approach and foster a learning and growth environment.
• Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking.
• Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues.

Knowledge & Skills:

• Possess excellent organizational and communication skills.
• Strong ability to use facts and data to influence decisions.
• Ability to prioritize and make appropriate decisions.
• Proven ability to meet deadlines and maintain quality standards.
• Excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates.
• Ability to interact effectively with all levels of management and customers.
• Ability to work with minimal guidance or supervision in a time critical environment.
• Ability to be flexible and quickly adapt to changing business needs and processes.
• Good knowledge of Actimize AML and Fraud Solutions.

Education & Experience:

• Overall, 8 -12 years IT industry experience
• Minimum of 5 years, hands-on on the project management
• PMP or Prince2 certification
• BS Degree in computer science, engineering, or work equivalence.
• Proven experience managing several major projects involving diverse operations and technology groups.
• Financial securities industry experience including Risk Management, Compliance. AML
• 5+ years of experience in service delivery environment – A PLUS
• NICE Actimize experience - A PLUS
• Strong problem-solving skills.
• Proven ability to negotiate and influence business decisions and directions.
• Excellent organizational skills