Microsoft Senior Azure Engineering Manager Customer Focus 

United States 

81614791

Required/Minimum Qualifications

• Bachelor's Degree in Engineering, Computer Science, or related field AND 4+ years experience in software industry experience related to technology
  • OR equivalent experience.
• 4+ years of experience delivering solutions and support to enterprise customers.
• Experience managing and leading highly technical teams in a fast-paced environment
• 1+years experiencewith cloud computing technologies

Other Qualifications:

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Preferred Qualifications:

• Knowledge of modern engineering practices such as Agile, Lean etc.
• passion and focus on delivering the right customer experience
• Demonstrated ability to recruit and develop global teams
• Ability to innovate and drive change
• Ability to build a deep relationship with internal teams and customers
• Effectivecommunicationskills, working with executive presence, including the ability to holdCxOand BDM level discussions.

Microsoft will accept applications for the role until August 7, 2024.

Lead a high-performing team that will directly support our top Azure customers and resolve critical and complex technical issues in a 24x7x365 environment. Align team efforts to deliver world-class support to meet our customer's requirements.

Support Readiness:

Foster an environment where support engineers are onboarded with the right balance of technical depth and breadth, so they can support a broad range of complex scenarios.

Establish a readiness framework where support engineers are abreast of the latest technologies in a constantly changing environment.

People Leadership:

Build and develop Azure Cloud Technical Subject Matter Expertise to effectively address complex problems

Embody our and .