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JPMorgan Senior Product Associate India, Maharashtra, Mumbai 815636407
Yesterday
Job responsibilities
- Lead end-to-end investigation and resolution of wire issues.
- Represent Wires Product during major incidents, engaging in triage calls and communicating updates to stakeholders.
- Manage Corrections Cases for major incidents through resolution.
- Support Executive Escalations by researching issues and providing timely updates.
- Synthesize issue management tracking, define root causes, and propose solutions.
- Build cross-functional relationships to drive business results.
Required qualifications, capabilities, and skills
- 3+ years of experience in product management or a relevant domain.
- Proficient in the product development life cycle.
- Experienced in product life cycle activities, including discovery and requirements definition.
- Developing knowledge of data analytics and data literacy.
- Proven track record of managing production and operational issues.
- Strong partnership and collaboration skills.
- Excellent written and verbal communication skills, with the ability to analyze opportunities and recommend solutions.
Preferred qualifications, capabilities, and skills
- Strongly prefer candidates with financial services experience.
- Payments or wires experience is a plus.
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