JPMorgan APAC Wholesale KYC Operations Business Manager - Vice President 

China, Hong Kong, Kowloon 

81500434

As a Business Manager within the APAC Wholesale KYC Operations team, you will work closely with senior leads and become a key member of our team, coordinating and facilitating the execution of various Operations initiatives. Your ability to build strong relationships and deliver high-quality work under pressure will be crucial. You will be Reporting to the APAC Head of Wholesale KYC Operations.

Job responsibilities

• Deliver Operations business management services across a range of responsibilities, including strategy tracking and execution, business planning and performance monitoring
• Prepare and communicate business strategy, performance and priorities to key stakeholders
• Develop and manage organization communication strategies for key stakeholders
• Deliver high quality executive presentations, reporting and analytics to support business decisions
• Lead the regional budget management process to ensure optimal resource budgeting and allocations to achieve business priorities; oversee investment/productivity initiatives across the end-to-end business to achieve multi-year targets
• Own and lead the production of non-Financial key performance indicators and management information that aid business decisions
• Promote Diversity and Inclusion initiatives

Required qualifications, capabilities and skills

• Minimum of 10 years’ experience including a minimum of 5 years in a business management, program lead, stakeholder management, and/or operations supervisor role
• Demonstrated governance and organizational skills with strong attention to detail
• Excellent English writing, editing and presentation skills
• Ability to communicate effectively with all levels of employees, including senior management
• Strong analytical skills, ability to present new ideas in a compelling manner from financial data and create meaningful reports and proposals for senior management
• Ability to multi-task and work autonomously within a local and global team environment
• Ability to thrive in a fast-paced, matrix environment with multiple assignments, stringent deadlines and changing priorities
• Strong proficiency with PowerPoint, Word, Excel, Outlook

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Accounting or a related discipline
• Software skills e.g., SharePoint, Teams, Tableau and Alteryx Suite
• Experience in KYC