Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
🌍 Payment Experience Associate I – Valencia
Work for a global payments leader, consistently ranked as one of the best companies to work for.
✨ The Opportunity
At Flywire, Payment Experience roles aren’t your typical ‘support’ jobs. As the first point of contact for our payers, you’ll be equipped with deep knowledge of our products and services, the backing of a global team, and the freedom to solve complex payment challenges.
Based in Valencia , you’ll guide customers through their payment journey, uncovering their needs and delivering solutions that leave a lasting positive impression. Every interaction is international, fast-paced, and varied — making empathy, resilience, and curiosity essential. This role is also a fantastic launchpad for building a career across Flywire.
🛠️ Key Responsibilities
You will:
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Monday to Friday, 11:00 AM – 7:00 PM (CET) .
There is flexibility to start later (e.g., 12:00 PM or 1:00 PM)
🔎 What We’re Looking For
Languages & Experience
Communication
Knowledge & Application
Problem Solving
Data & Detail
Accurate with data entry and basic reporting, keeping payer records and insights organised.
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Tools We Use
What We Offer:
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #LI-Remote
Flywire is an equal opportunity employer.
#LI-Hybrid
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