IBM Service Delivery Manager German 

Romania, Bucharest 

81145066

In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Required Technical and Professional Expertise

• Bachelor’s degree in Computer Science, Engineering, or equivalent field; advanced degrees preferred.
• Significant experience in roles involving service management, operations monitoring, or related domains.
• Strong proficiency in utilizing ITIL framework principles and practices.
• Solid grasp of statistical methods used for analyzing service performance data.
• Proficient user of enterprise software solutions for tracking and reporting purposes.
• Exceptional written and verbal communication abilities combined with strong presentation skills.
• Ability to handle pressure and make informed judgments under tight deadlines.