Microsoft AI Business Process Finance & Supply Chain Solution Engineer 

Taiwan, Taoyuan City 

808480180

AI Solution Engineer — Finance & Supply Chain lead AI‑powered ERP transformation for enterprise customers. As the Finance & Supply Chain Solution Engineer, you’ll own the—shaping solution strategy, guiding C‑suite and IT decision makers, and proving value with hands‑on demos and POCs.

What you’ll do

• Drive technical strategy and decisions with CIO/CTO/IT leaders and business stakeholders
• Run envisioning, whiteboarding, demos, and POCs that showcase Dynamics 365 Finance & Supply Chain , Copilot Studio , and line‑of‑business AI agents
• Partner early with sales, customer success, engineering, and SI partners to scale engagements
• Remove technical blockers, craft migration and replacement plans
• Win competitive deals and accelerate pipeline, deal velocity, and enterprise adoption

What success looks like

Clear technical decisions, compelling POCs, partner‑led scale, competitive wins—and measurable D365 F&SC revenue growth.

Requried qualifications:

• Solid technical pre-sales, technical consulting, or technology delivery, or related experience
• Solution pre-sales for business applications and/or SaaS-based company or similar technology
• Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
• Deep Understanding of Dynamics 365 solutions like Finance, Supply Chain & Project Operations
• Fluency in both Finnish and English languages

Preferred qualifications:

• Certifications in D365 and Power Platform relevant technologies or disciplines

• Owns the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 F&SC expertise to secure technical decisions.
• Orchestrates customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 F&SC, Copilot Studio, AI Agents.
• Leads proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans – including migration pathways to D365, recommended migration tools – with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
• Showcases Microsoft’s unique value in AI-powered business process D365 solutions to win technical decisions against major competitors. Anticipate and address technical blockers – such as AI-related compliance, privacy, or security concerns – early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
• Leverages the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
• Works closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.
• Commits ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft’s innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads, enabling you to fluently bridge executive business discussions and deep technical dialogues.
• Proactively share your insights from wins/losses with the broader SE community to scale out best practices and learnings.
• Acts as a technical thought leader by sharing best practices (e.g., architecture deep dives) and regularly delivering content at readiness events (e.g., Field Advisory Board, Community Calls). Provides insight into how to identify and win opportunities to increase D365 solutions understanding and capabilities.