Citi Group Officer Account Opening Analyst 

Singapore, Singapore 

808139357

Hybrid(Internal Job Title: Trans Srvcs Analyst 1 – C09) based in Singapore.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform account opening support function for bank's eBrokerage product
• Check and ensure completeness of customer account application documentation, including customer suitability, KYC, etc.
• Customer service support for internal/external clients on account opening processes, application status and turnaround time
• Liaise with custodian on processing of Market safekeeping Account Opening completion and status and ensure processing is carried out accordingly in line with Risk/Control policies and procedures.
• Track and manage the account application process, ensure the processing is authorized within the stipulated service agreement, follow up on application status, resolve and rectify missing documentations, etc.
• Deals with most problems independently and has some latitude to resolve complex problems

As a successful candidate, you’d ideally have the following skills and exposure:

• Good written and verbal communication skills
• Excellent interpersonal skills, meticulous and good eye for details
• Good proficiency with Microsoft suite of applications
• Ability to work under pressure and meet tight timeline
• Willing to contribute and work as a team, including overtime or on weekends to support business activities/projects on a need to basis
• Degree Holder or Diploma in Business Administration, Banking & Finance or other relevant qualifications

Time Type:

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