AppsFlyer CUSTOMER SUCCESS MANAGER - MIDDLE EAST- MATERNITY LEAVE REPLACEMENT 

United Arab Emirates, Dubai, Dubai 

807770105

• Become an expert in AppsFlyer’s product, covering both business and technical use cases, while staying up to date on product releases and new features.
• Provide strategic guidance to customers on best practices for utilizing AppsFlyer to drive their marketing success.
• Use your expertise to quickly identify, escalate, and resolve complex technical challenges.
• Build deep business relationships by delivering exceptional support and service.
• Conduct training sessions, webinars, and demos (both virtual and on-site) to educate clients on AppsFlyer’s platform and new features.
• Facilitate and document customer product ideas and feedback, collaborating with Product and R&D teams to drive innovation
• .Lead Executive Business Reviews with key stakeholders, sharing industry best practices and showcasing the impact of AppsFlyer’s solutions on customer success.

• Experience in customer success, product management, or mobile analytics at an online advertising company, digital agency, or SaaS martech platform.
• Fluency in Arabic and a deep understanding of the Middle East market.
• Strong analytical skills, with the ability to interpret and analyze large data sets and resolve reporting discrepancies.
• Experience managing multiple accounts across diverse industries, company sizes, and experience levels.
• Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences.
• A fast learner who is naturally curious and thrives in a fast-paced, dynamic work environment.
• Background in digital marketing, especially mobile marketing.

• Technical expertise in SDKs, APIs, SQL, Mobile App Analytics, and Deep Linking.
• Familiarity with product management concepts.Introduced by an AppsFlyer team member.

Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.