Successful and timely booking and lifecycle handling of all service contracts
Support Pacific, South East Asia and India Operations/Regional Admin with all required administration activities
Work within guidelines of Global policies and processesAdminister all aspects of Project and Services management in SFDC/ SAP
Equipment schedule setup & Preventative Maintenance Service Request management
Purchase Requisitioning (SAP)
Validation of PO & obtain supplier acknowledgement
Expedite orders via supply chain
Goods receipt of orders on delivery
Generation of contract renewal package for Sales/Operations
Ensure good document control
Invoice generation (attention to specific customer/country requirements)
WO closure in SFDC
Generation & booking of contract renewal opportunitiesClear concise communications with local Sales, Operations & Regional AdminEager to learn and work in a changing and fast growing environmentSelf motivated with good communication skillsProven organisational and self-motivation abilitiesHas a hands on approach
Interpersonal skills
Oral & written communication at all levels
English Fluent
Other Asia languages a plusUnderstands how different functions within his/her own organisation interrelate to each otherUnderstands the importance of health and safety in the workplace
Knowledge of SFDC/ SAP
Knowledge of Order Management process
Good standard of ability with Microsoft Office applicationsMinimum of 3 years experience in a Customer Services environment, preferably with contract administration expertise
Must have completed Post Secondary education
YOU MUST HAVE- B.com or equivalent. Some experience in the field.
WE VALUE- An attention to detail
- A bias for action
- An ability to work in a team
- A commitment to discovering ways to improve service
- An ability to work with limited direction
Additional Information- JOB ID: HRD259948
- Category: Customer Experience
- Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
- Nonexempt