Job responsibilities
- Completely understanding the Fraud and FinCrime Operational functions
- Leading the end-to-end reporting product delivery processes including intake/requirements gathering, dependency management, change management, reporting product operationalisation, roadblock removal, and product performance reporting.
- Creating and defining the requirement and delivery roadmap and prioritisation working alongside the senior stakeholders
- Working with Business Analysis Associates within the team in documentation of business requirements and technical requirements and leading QA/testing/UAT of reporting products
- Acquiring relevant approvals (DUC) in processing and displaying data
- Understanding gaps in data feeds and working with external teams to onboard/ingest new data
- Proactively providing ‘’value-add’’ to the business by telling a story behind the numbers through analysis and insights.
- Creating business cases that would help the operations team drive performance KPIs
- Synthesizing data and translating that into usable information and making recommendation that would help the business make decisions
- Building strong relationship with internal and external stakeholders
- May or may not manage individual contributors.
Required Qualifications, Capabilities and Skills
- 10+ years in a business analytics, data-related role supporting Fraud / FinCrime Operations, with relevant leadership and people management skills.
- At least 4 years leadership/managerial experience.
- Demonstrated ability to perform descriptive, diagnostic, predictive and prescriptive data analysis
- Data visualisation and ability to tell a compelling story using analytics (ie. MS Powerpoint)
- Strong understanding of the uses of data, data skills, and data tools.
- Strong problem-solving aptitude and idea generation, with the ability to go from conceptualization to execution.
- Ability to articulate complex data to non-data users in a way that would be easily-understood
- Excellent user of MS Office products (Powerpoint, Excel, etc
- Strong inter-personal skills with ability to forge strong relationships with key stakeholders
- Excellent oral and written executive-level communication and presentation skills.
- Excellent organizational and project management skills. Ability to manage own workload and deliverables.
Preferred Qualifications, Capabilities and Skills
- Experience using JIRA/Confluence is a plus.