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Limitless High-tech career opportunities - Expoint

SAP SAP Early Career Talent - Value Delivery HUB 
Mexico, Mexico City 
806334959

25.07.2024

What you’ll do

Expected start date: August/September 2024

Contract Duration: 2 Years

  • Monitor and track CMS (Customer Management System) data to facilitate accurate bookings and order processing.

  • Conduct reconciliations between invoice pools and accounts receivable to ensure accuracy and resolve discrepancies promptly.

  • Manage tickets to obtain critical information such as customer inventory, billing plans, and clarification on booking issues.

  • Assist in collecting purchase orders from customers to facilitate smooth order fulfillment processes.

  • Coordinate with customers to obtain necessary tax certificates required for transactions.

  • Guide and facilitate the process for registering as an SAP supplier based on specific customer requirements.

  • Complete required templates and documentation to resolve issues and unblock customers or partners as needed.

Who you are

  • Bachelor’s degree in Business Administration, Finance, or a related field preferred.

  • Proven experience in a customer service role, preferably within an industrial or B2B environment.

  • Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.

  • Excellent communication skills, both written and verbal, with the ability to interact professionally with customers and internal stakeholders.

  • Proficiency in SAP systems preferred.

  • Ability to adapt quickly to new technologies and tools used in the industry.

  • Handle deal support scalations and proficient follow up for commercial topics

  • Confident problem solver, able to work on multiple deadlines under pressure

  • Communication and interpersonal skill (verbally and written)

  • Strong attention to detail and deliver excellent quality

  • Proficiency in English (both verbal and written).