Expoint – all jobs in one place
מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
Limitless High-tech career opportunities - Expoint

Bank Of America Senior Manager 
India, Telangana, Hyderabad 
805386550

Today

Responsibilities*

  • Manage teams, conflict situations and conduct performance discussions
  • Mentor associates, enable talent, provide guidance, and encourage morale and performance improvements
  • Respond to Escalation emails from internal partners & business contacts
  • Partner with the teams and facilitate prioritization of work as per business need
  • Ensure and drive strong process controls and governance around SLA and metric management
  • Interact and build rapport with Business Partners & stakeholders
  • Engage key stakeholders across levels and work through building agreement across solutions
  • Approve high value transactions as per agreed 'Delegation of authority'
  • Identify and suitably escalate risk issues or controls gaps, work towards risk mitigations through controls enhancements and create a risk proactive team culture, following the risk framework all through.
  • Adopt an innovative approach to work and continuously identify and highlight process improvement opportunities
  • Ability to analyze data and come up with strategies of effective capacity utilizations
  • Understand and review global regulatory/compliance policies and identify controls
  • Provide Subject Matter Expertise and Guidance to the team
  • Coach and train seasoned SMEs to create adequate backups and strong supervisory pipeline including succession planning
  • Assess & track training needs, create individual development plans and create career paths for team resources

Education*

  • B Com, M Com, MBA (graduation in finance stream)
  • Certifications - If Any

Experience Range*

10-12 Years of relevant experience

Foundational Skills*

  • Business Process Excellence - Quality Assurance & Management, SOP Writing/Update Sharing, Process Map Creation
  • Operational Risk - Inadequate or failed internal processes, people, and systems or from external events
  • Reconciliation - Understanding on GLs, Past dues etc.
  • Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents
  • Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance
  • Issues, Risks and Control Enhancements - Identification, documentation, monitoring, escalation and timely resolution of issues, risks, and controls
  • Stakeholder Management & Network/Relationship Building
  • Negotiation Skills
  • MS Office (Excel, Word, PowerPoint)
  • Business Analysis (Translating business requirements into technical specs)
  • Process Mapping Tools - MS Visio, Aris etc.

Desired Skills*

  • Overview & Navigation of Loan IQ
  • Overview & Navigation of Clearpar
  • Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets
  • Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc.
  • Robotics - Reporting, Monitoring and Governance
  • Functional knowledge of AI/ML tools
  • Multi-Tasking
  • Building Your Personal Brand
  • Abstract Reasoning/Thinking
  • Project Management - Agile, DMAIC, DFSS etc.
  • Numerical Ability
  • Collaborative Training & Communication Tools - Ex: Cisco WebEx, MS Team, Skype, Zoom etc.
  • Overview & Navigation of WorkFusion
  • Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc.
  • Project Management Tools - Jira, Confluence, JMP, Minitab etc.

Work Timings*

  • 18.30 hrs - 03.30 hrs (US Region)
  • 19.30 hrs- 04.30 hrs (US Region)