SAP O2C - Cash collections associate German Italian 

Czechia, Prague, Prague 

804321126

What you'll do

• Maintaining strong customer focus
• Handling Objections and customers queries
• Direct interaction through email and telephone with key account customers to drive the collection of outstanding receivables
• Effective solving of escalations as it relates to payment of outstanding receivables
• Coordination of tasks and general process improvements.
• Keen eye for detail, solution oriented

What you bring

• Intermediate Microsoft Office (specifically Excel, Outlook and Word)
• English & German is a must
• Attention to detail
• Active listening
• Analytical thinking
• Knowledge of the procure to pay business process from purchase requisition to payment
• Experience in collections, finance or customer support is an advantage
• Knowledge using a customer relationship management (CRM)Sales experience or experience interacting with customers is a plus
• Experience using an ERP tool (SAP) is an advantage