GE HealthCare Patient Care Solution Service Sales Specialist North-West 

Remote, Remote 

80411061

Roles and Responsibilities

• As integrated member of the Polish service sales team drives service contract and parts sales business, working with existing and potential customers in the North-West part of Poland

• Initiate, build and maintain relationships with current and future customers and work to provide them a great sales experience through the right channel (in person or via phone, email and others) for best customer experience

• Handle customers’ incoming requests, provide necessary support and provide proposals based on customer-specified information (owning the full sales-cycle) OR route the request to Inside Sales Specialist (depending on campaign and/or business rules, qualifying the request and providing well defined interests)

• Provides support to the service parts sales process through ownership of quotation, pricing and contributing to closure of deals and coaches, guides insides Sales Specialist on this activity as well.

• Drives the growth of Consumable content in service sales channel, cooperates with Consumables modality teams.

• Follows up on offers in order to maximize contract revenue

• Suggests process improvements and provides coordination within connecting areas (Field Service Engineers, Busines Operations) to improve business results.

• Broadening knowledge of PCS product lines, markets, sales processes or customer groups to execute policy/strategy. Still acquiring higher level knowledge and skills.

• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.

• A job at this level requires great interpersonal skills and ability for impactful in person and remote communication.

Required Qualifications

• Bachelor’s Degree or previous inside sales/commercial experience.

• Previous customer relationship management and outbound call experience.

• Effective and professional verbal and written communication

• Ability to synthesize complex issues and communicate simple messages

Desired Characteristics

• Proven account management and project planning skills.

• Sales mindset and ability to provide excellent customer service, customer-focused approach.

• Result-oriented personality and capability to overcome obstacles.

• Knowledge/experience with healthcare industry.

• Knowledge in social media and lead generation through social media.