SAP SAP iXp Intern - Ariba Technical Customer Support 

Brazil, Pará, Itaituba 

801920173

In this role, you’ll:

• Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parameters
• Root Cause Analysis of reported issues
• Create knowledge documentation, perform knowledge sharing, moderate forums, etc.
• Collaborate with other SAP Support Teams
• Participation in projects related to support processes, infrastructure requirements and quality assurance
• Report errors to Development
• Provide consulting for customers on procedural issues and queries
• Learn the newest cloud integration technologies and systems

Who you are:

• Advaced English skills.
• We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
• Developing customer centricity behavior.
• Teamwork environment. One for all, all for one.
• Opportunity to develop the open feedback culture mindset that helps the team and the colleagues grow.
• Learning of one of the key growth products of SAP cloud portfolio.
• Working in a cross-cultural environment and tea.