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The ECS PL manages the provisioning and upgrades of system landscapes in the Private Cloud Enterprise and HANA Enterprise Cloud.
This role
Serves as an interface between the RISE Sales/Engagement and the ECS Technical experts.
Ability to work under pressure and constantly add value to customer and within organization.
Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction; This includes interfacing with customers. Steering partners / system integrators on operational level during onboarding projects.
Acting as the Trusted Advisor towards our customers during the Onboarding/Migration phase.
What you bring
Bachelor’s degree or higher in Computer Science, or related fields.
Ten or more years of experience in managing/ running landscape provisioning, installation, migration, and release upgrades.
5 + years of experience with SAP Basis.
5+Years of experience with Project Management.
Minimum 3 years of experience in customer facing role and should have excellent command on de-escalating the critical situations. Experience with Datacenter migration.
Profound IT backend technology experience.
Experience in working with cross-cultural teams or individuals.
Language: English Business level
Secondary language: Korean/Japanese
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