JPMorgan Fraud Business Analyst 

Philippines, Quezon City 

798759398

Job Responsibilities

• Lead and manage projects focused on process improvement and automation within the CB Fraud Recovery Team.
• Collaborate with technology and product partners to design and implement tech solutions that enhance operational efficiency.
• Conduct data analysis to perform root cause analysis and develop actionable solutions.
• Develop and execute a change management plan to ensure smooth adoption of new processes and technologies.
• Engage with stakeholders to identify and resolve project roadblocks, ensuring alignment and progress.
• Utilize data-driven insights to make informed decisions and drive business transformation.
• Prepare and deliver comprehensive project reports to senior leadership, highlighting progress, challenges, and achievements.
• Demonstrate strong problem-solving skills and proactively address challenges.
• Ensure projects are completed on time and within budget.

Required qualifications, capabilities and skills

• Minimum of 2 years of experience in project management and/or product management.
• Strong understanding of technology and its application in process improvement.
• Excellent organizational skills and attention to detail.
• Familiarity with project and product management methodologies.
• Strong communication skills, with the ability to convey complex information clearly and effectively.
• Ability to work independently in a fast-paced environment.
• Experience in developing and presenting project reports.
• Proven ability to support senior management and contribute to strategic decision-making.
• Adaptability and initiative in handling multiple priorities in a dynamic environment.