Microsoft User Researcher 

United States, Washington 

797739857

About the product and mission

create trustworthyhuman-centered experiences that solidify Power Automate asleader in AIfirst automation. The rapid growth of, Power Automate, Power Virtual Agents) is fueled by organizations across thlobe investing inlow-code/no-code development model toAI and digital transformationprocesses and

For this,modern design paradigmsas well asthe latestI capabilities,all with. Our success requiresa deep understanding of our usersand an ability todata-driven insightsrelentlessly simple, intuitive, and humanistic experiences

About the role

You will build a deep understanding of users,and market, and conduct analyses in a fast-paced, agile environment.the solutions we buildby uncovering actionable insights for the existing, as well as gaps, needs, and opportunities to guide future investments.product managers, and other researchersto strategize together on ambiguous and ambitious challenges.use youring skills toinspire change at all stages of product development by delivering engaging, insightful, and action-oriented recommendations that are easy to digest and act upon.

our primary jobadvocate for our usersturn their needs into reality byuseful, valuable, and delightfulYou will work in a high performing UX Research team where community of practice and learning from one another keeps everyone supported while working at a fast pace. In addition,

You can learn more about our digital transformation efforts and various initatives to democratize tech for everyone here:

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
  • OR equivalent experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirementsarerequiredfor this role. These requirementsinclude, butare not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will berequiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 5years of experience conducting product design research
• Experienceusingavariety of design research methodologies including but not limitedto:usability studies, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, benchmarks, scorecards, competitive reviews, surveys and experience with UI design best practices and agile software development.
• Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction
• Demonstrated experience delivering projects and customer insights that resulted in positive product impact
• Passion for learningnew technologiesand understanding the needs of users across a wide range of technical abilities.
• Excellent project management skills
• Ability to work effectively across functions and with members of other teams
• Experiencegenerating andleveragingquantitative insights such as telemetry-based usage data and high-volume survey data
• Thorough understanding of trends in Artificial Intelligence (AI), and experience researching AIadoptionand use
• Understanding of and experience with software and tools for user research (e.g., Usertersting.com,UserZoom,Dscout,Figma, Qualtrics)
• Experience with research on business applications and enterprise SaaS (software as a service) solutions

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until June 26, 2024.

Your responsibilities will include:

• programthat includesstrategicandtacticalresearch studies, andproactively advocate for collecting the right datato positivelyimpactproduct directionand experience
• Conduct a mixture of qualitative and quantitative research activities to informall stages ofproductdevelopment, from exploratory analyses to generative hypotheses to driving UX health metrics that shape product experience
• Create actionable insightsfrom your own researchfindings and byleveragingresearch done by others
• Communicate your findings in a clear, concise, and visual (whenappropriate)manner to key stakeholders
• Empower your stakeholders to make effective decisions andtakeactionon research insightsin a fast-paced, rapidly changing environment
• Influence senior leadership with a persuasive data-driven stance on businessopportunities and experience gaps
• Embody our