JPMorgan Program Manager-Marketing Services Transformation 

United States, Illinois, Chicago 

796481738

Job Responsibilities:

• Lead and oversee Content transformation initiatives, ensuring alignment with the organization's strategic objectives and vision.
• Collaborate with cross-functional business teams to prioritize capabilities with Product.
• Develop and implement transformation roadmaps, defining clear goals, milestones, and deliverables.
• Coordinate cross-functional teams and stakeholders, fostering collaboration and ensuring effective communication throughout the transformation process.
• Monitor and report on transformation progress, using metrics and KPIs to track success and identify areas for improvement.
• Identify and mitigate risks associated with transformation efforts, developing contingency plans to address potential challenges.
• Engage with senior leadership and stakeholders, providing regular updates and insights on transformation progress and outcomes.

Required qualifications, capabilities and skills:

• Bachelor's degree from an accredited institution.
• 8+ years leading large cross-functional programs
• Proven experience in program management, with a focus on large-scale transformation initiatives.
• Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.
• Excellent project management skills, with experience using project management tools and methodologies.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and projects simultaneously.
• High-energy, deadline-driven multitasker dedicated to solutions-oriented outcomes.
• Executive-level communicator with proficiency in MS Office suite.
• Strong understanding of marketing principles and practices, including Marketing Campaign content lifecycle and management.

Preferred qualifications, capabilities and skills:

• Proven track record of delivering successful marketing transformation initiatives in large matrixed organizations, demonstrating measurable impact and ROI.
• Experience with MarTech product management and operations.
• Proficiency in marketing technology platforms and tools, such as workflow/production management, marketing automation, and analytics software.
• Experience with change management and process improvement, including the ability to drive organizational change.