Bachelor's degree in Business, a quantitative field, or equivalent practical experience.
10 years of experience in vendor strategy and operations, either in vendor management (working at the client) or in vendor delivery (working at the supplier).
Experience in change management, with a focus on productivity.
Experience with data spreadsheets, SQL, or Looker.
Ability to travel up to 20% of the time, as required.
Preferred qualifications:
Experience in Enterprise/B2B support delivery models, extended workforce delivery models, operational efficiency transformation or management/operations consulting.
Experience executing large-scale strategic and operational initiatives within a global team.
Ability to influence without direct authority, to drive change at all levels within an organization, and to build strong working relationships.
Interest in technologies such as leveraging GenAI tools in day-to-day to enhance the quality, effectiveness and creativity of deliverables.