MSD External Manufacturing Operations Associate Director 

India, Andhra Pradesh 

795005192

Primary Activities

• ExMOAD is a “Virtual Plant Manager” within ExM. They oversee our Manufacturing Division relationship with the external partner.
• The ExMOAD serves as the air traffic controller of all information/interactions between our Manufacturing Division and the EP leveraging the “Control Tower” and establishes boundaries and ground rules of engagement.
• Is the leader of the our Manufacturing Division cross-functional team (Supply Chain, Quality, Technical Ops, Procurement…) who are responsible for delivering daily/weekly/monthly/annual requirements at their external partner(s).
• Is accountable for all operational related activities:
• Ensuring compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management (MRP entries, Logistics); Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party’s (EP) facility); OpEx and Continuous Improvement activities; Linking E2E (upstream and downstream) and with SCM (Supply Chain Management) to ensure and optimize flow of materials
• Proactively drive risk assessment across the whole value chain and work closely together with Focus Factory team and EP to manage and mitigate risks to aim at zero interruption of the supply chain and to ensure 100% compliance in quality and in environment, health and safety
• Is frequently present at their external partners site on the production floor, builds a strong interdependent relationship with the sites leadership team and is able to (“read a site”) assess & diagnose with appropriate tools and resource the true current condition & risks at a partners site and formulate in partnership with the external partner and the our company cross-functional team action orientated and time bound improvement plans
• Partners with ExM Procurement, ExM Quality, and ExM Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The ExMOAD may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept appraised of status/resolutions, etc.
• Participates and represents ExM on the cross-functional teams with SCM/Product Source Management/Procurement/IDST for due diligence ahead of siting approval & post siting approval to support SOS/NPI changes at an external party and assume primary ownership of the new relationship. The ExMOAD will ensure there is a plan with clear actions and timelines in place to deliver this SOS or NPI.
• The ExMOAD works with the external partner to understand EP capacity (e.g. stated capacity, firm capacity, future capacity plans, time horizon / lead times required etc.) and future capacity based on agreed improvements
• Is accountable for maintaining the integrity of the MSA (Master Supply Agreement) ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms agreed upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.
• Is accountable for inventory control. Depending on the location of goods (at External Party or at our company), ExMOAD ensures adequate documentation of material disposition. In some markets, ExM Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.
• Acts as a our company Production System (MPS) leader & coach for own team and works with external partner and MPS resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.
• Leads with the external partner periodic Business and Operations Review Meetings. Based on our company and ExM strategy the ExMOAD develops with their cross functional team and their external partner the annual Hoshin Kanri Plan for the relationship with clear goals and targets. The ExMOAD also prepares an annual “state of the union” presentation for the relationships s/he manages which includes successes and failures in order to leverage across ExM Org.
• Lead strategic initiatives of network actions, World Class Supplier, Hoshin Kanri.
• Participates in the creation and maintenance of an External Manufacturing Organization Handbook containing Global ExM policies, procedures, templates, etc.

Skills/Qualification

• Bachelors degree preferably in Engineering, Science or Business and a
• Compliance – Has experience and ability to achieve compliance goals, through a risk based approach has a deep understanding of GMP and EHS compliance and quality compliance risk. Direct Health Authority Audit experience desirable.
• World Class Supplier Mindset – Has proven Lean Six Sigma skills to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time
• Business &Financial Acumen – Has skills to understands and intelligently apply economic, financial and industry data to make business decisions that drive value for our company and our customers.
• Depth of Manufacturing Knowledge – Has proven skills and expertise at management level in modality (API, Drug Product, Sterile)
• Strategic Thinking – Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain
• Working Across Boundaries – Must possess excellent interpersonal, communication, collaboration, negotiation skills to work outside boundaries as a norm
• Business Outcomes /Drive Results – Ability to use deep knowledge and expertise in production operations to drive results and business outcomes
• End to End Mindset – Ability to apply understanding of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute supply chain optimization
• Minimum 8 years’ experience in commercial /business and manufacturing preferred (operations, quality, technology, planning), roles required with a significant portion in management/leadership positions.