• Provide support to Leadership, Employees, People and Corporate Partners with understanding Apple Policies and legal framework.• Identify, analyse and implement resolutions to complex and sensitive issues. • Guide, influence, lead and manage cases regarding critical culture topics • Evaluate and review employee related decisions in response to employee concerns.• Coach leaders through ER situations, continuously improving their skills including through delivery of training programmes.• Use metrics with clients to highlight trends and develop strategies to cultivate positive employee relations in the business and mitigate risk.• Support the labour relations priorities through partnership with key partners