Netflix Solutions Support Engineer L5 - Delivery 

Poland, Masovian Voivodeship, Warsaw 

791946717

What you’ll need to be successful:

• Professional Experience:At least 5 years of experience in support or engineering roles, with a strong focus on delivery, observability, and cloud technologies

• CI/CD Experience:Extensive experience with leading CI/CD tools such as Jenkins, GitLab CI, CircleCI, Azure DevOps, or GitHub Actions, demonstrating a deep understanding and ability to implement and optimize complex CI/CD pipelines.

• Deployment Pipelines: Strong understanding of how to design, implement, manage, and support deployment pipelines

• Container and Image Management:Experience with containers and AMI creation, utilizing tools like Kubernetes, OpenShift, and Helm for deployment automation

• Distributed Systems Troubleshooting: Proven track record of diagnosing and resolving complex issues in distributed systems

• Observability and Monitoring Tools:Experienced in utilizing observability platforms for metrics, logs, and tracing to pinpoint root causes in microservice architectures

• Programming Skills:Familiarity with programming languages and frameworks commonly used in this domain, such as Java, Javascript or python

• GitHub and Git:Strong understanding and practical knowledge of version control tools, particularly GitHub, including branching, merging, pull requests, review processes, and resolving conflicts

• Customer Support: Demonstrated ability to provide superior engineering support across a complex organization, effectively resolving challenging issues and enhancing the customer experience

• Problem-Solving Skills:Strong problem-solving skills and the ability to troubleshoot complex issues in a dynamic environment

• Automation and Scripting:Experience in developing tools and scripts to automate processes and improve efficiency, with a strong focus on continuous improvement

• Communication Skills:Excellent written and verbal communication skills, with an appreciation for the importance of comprehensive documentation

• Collaboration Skills:Strong collaboration skills and experience working with cross-functional teams

• Technical Documentation:Passion for creating technical documentation and tutorials, with a deep understanding of what makes an effective knowledge base

• Adaptability: Ability to adapt to new tools and technologies quickly, and a willingness to continuously learn and grow in the field of observability and monitoring

Other attributes that will excite us:

• GraphQL Schema Management: Experience working on schema changes in a federated GraphQL gateway

• Cross-Timezone Experience: