Palo Alto Sr Technical Program Manager 

United Kingdom, England, London 

791896857

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed

• Maintain and update status reports for external clients and customers

• Identify issues and risks related to projects and overall health of the client; Ensure any identified issues/risks are escalated to the project Engagement Lead

• Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion

• Support the delivery of quality solutions to clients and customers, with a goal of exceeding expectations

• Maintain a strong understanding of the Professional Services team’s skill sets

• Partner with consulting leadership with any staffing needs for each project

• Develop strong partnerships with internal and external stakeholders for each project

• Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines

• Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships

• Comfortable with managing customer expectations and dealing with conflict

Your Experience

• Bachelor’s degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience

• PMI Project Management Professional (PMP), PRINCE2 certification, or equivalent preferred

• 7+ years of professional experience in Project Management, focusing in one or more of the following: Cybersecurity, Digital Forensics, Incident Response, or Software Defined Lifecycle (SDLC)/Infrastructure or other IT related technical environments

• Ability to lead multiple large-scale projects creating project plans and ensuring on-time task execution and documentation

• Flexibility to work nights, weekends, holidays as needed

• Proven ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, multitask, and communicate with stakeholders at all levels of our client organizations

• Ability to maintain confidentiality and diplomacy

• Ability to communicate effectively in both verbal and written form

• Strong proficiencies with Google Suite, Asana, and Clarizen preferred

• Previous direct client/customer consulting experience preferred

All your information will be kept confidential according to EEO guidelines.