המקום בו המומחים והחברות הטובות ביותר נפגשים
Personetics Support Engineer - US Hours United Kingdom, England, London 791717085
24.09.2024
Responsibilities Requirements Nice to have
- Own customers and cloud technical issues.
- Conduct research, diagnose, troubleshoot, and propose solutions for customer issues
- Handle escalations and collaborate with R&D and product managers to resolve issues promptly
- Document solutions and maintain knowledge base using best practices and formats
- Minimum 3-5 years of experience in enterprise technical support or similar roles
- Advanced Linux skills with at least 3 years of hands-on experience
- Proficiency with SQL and databases (Oracle, MSSQL, MySQL)
- Experience in troubleshooting and log analysis
- Availability for on-call duties
- Excellent written and verbal communication skills in English
- Strong problem-solving abilities and ability to work independently and within a team
- Bachelor’s degree, engineering certification, or equivalent professional training in software-related fields
- Proficiency in Java, JavaScript, or database-related troubleshooting
- Familiarity with Web Application Servers (Tomcat, WebSphere, JBoss)
- Experience with scripting languages like Python or Bash
- Knowledge of Cloud Web Services (AWS, Azure, GCP) and containerization tools like Docker/Kubernetes
משרות נוספות שיכולות לעניין אותך
