Job Responsibilities:
• Manage business as usual metric and reporting processes for the CDAO Control Management team while facilitating transitions and change management to new technologies and efficiencies as needed.
• Coordinate and develop of metrics and metric requirements for the CDAO Control Management team.
• Support senior management reporting of CORE data, including Processes, Risks, Controls, Issues across Lines of Business (LOB) and Corporate Functions (CF).
• Design, enhance, produce, and maintain reporting processes for reoccurring deliverables on a regular basis.
• Identify, analyze, and challenge meaningful metrics to inform on the health of the operational risk and control environment for reports shared with senior management, control committees and forums, and external regulators.
• Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection.
• Participate in strategic initiatives and related process, risk, and control uplift.
• Develop and deliver training sessions / programs as needed.
Required qualifications, skills and capabilities:
• Bachelor’s degree or equivalent experience required.
• 7+ years of financial services experience in control management, audit, quality assurance, risk management, or compliance.
• Proficient knowledge of control and risk management concepts
• Experience in CORE Program Governance.
• Experience in using data from large data sets to produce metrics and analytics (including tools such as Alteryx, Tableau)
• Superior project management, process design, negotiation, and MS Excel Skills
• Proficient in Microsoft Office Suite (Word, Teams, Outlook, PowerPoint, OneNote) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities/recommendation for improvement.
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