EY Swiss Immigration Consultant 

Hungary, Budapest 

786501747

Your key responsibilities:

GDS GI professionals support our Swiss based Immigration professionals and lawyers execute on a range of administrative and support tasks. You will assist in the preparation of German language submissions and documentation under the instruction and supervision of our Swiss based Immigration professionals and lawyers and drive the delivery of exceptional client service across high volume accounts and meet SLA and KPI measures.

You will complete electronic case management administration processes, research, and prepare written email communication and document drafting in German language, liaise with German speaking government authorities. You will support all aspect of the Swiss work authorisation and immigration process including document and data collection, tracking of case documentation, reporting, and monitoring of status and preparation of application documentation per the protocol followed for each case type.You will stay abreast of regulatory changes in the applicable immigration domain, supporting senior caseworkers and lawyers to implement necessary changes in case management and processes in a timely manner.

Tasks include:

• Drafting of work permit applications in German language

• Drafting of eligibility assessments for visa classification and other immigration pathways, and application forms / documents for Senior/Manager/Attorney review

• Preparation of case documents and applications for Senior/Manager review for filing with the appropriate government agency

• Assist Managers to troubleshoot issues and establish case strategy

• Liaise with assignee and/or client on case progress

• Docket immigration related documents to the case management tool

• Ensure data privacy and accuracy

• Receive and validate documents submitted by assignees as per the checklist

• Assist in document review for various immigration case types

• Proactively monitor the progression of cases to capture and action next steps

• Contribute to ad hoc projects, including research, project management and data collection activities as required

• Ensure on time delivery on all client deliverables

• Deliver technically and administratively accurate work with minimal supervision and guidance and be accountable for your individual outcomes and their impact on the team

You are also accountable for performance and strategic objectives.

• continuous performance improvement outcomes for efficiency and quality
• adherence to EY’s risk management protocols
• service delivery metrics; CDP, SLA/KPI reports, client reporting, escalations, utilisation, and performance metrics reporting to the local office senior manager/partner.
• identify and pre-empt technical or process issues may impact the client or immigration formalities and associated trouble-shooting and remedial action
• identify and remediate issues and risks, direct the development of project/program status reports and metrics to meet business needs, and manage stakeholder expectations

Qualifications and experience

• Bachelor’s Degree in Human Resources, Business Administration, travel, tourism and hospitality, Commerce, Arts, Law (Immigration), German Language and Literature/Communicative English/Mass Communication & Journalism or related fields.

• German and English language fluency (written and oral) required

• Ability to formulate and prepare articulate and persuasive communications in German and English language, with editing, and proofreading skills required.

Additional skills and attributes for success

• Outstanding administrative and communication skills, mature business sense, and ability to perform in a dynamic, time-sensitive environment

• Ability to manage multiple and intercultural stakeholder relationships

• Excellent written skills and attention to detail

• Experience working in a paralegal or client facing role is preferred

• Interest in immigration law, global mobility topics

What we look for

• We look for people with strong communication and critical thinking skills who can adapt to changing priorities and remain flexible to meet client and attorney needs, take initiative and anticipate what is required to accomplish various goals. The person must be adaptive to the team and foster collaborative approach. They must show passion and desire to learn and grow.

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.

• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.

• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

What we offer

We strive to achieve the right balance for our people, enabling to deliver excellent results while allowing everyone to build your career without sacrificing personal priorities, providing:

• A competitive salary and benefits package, including private health insurance.
• Opportunities for professional development and career growth, by access to training and development programs, coaching and mentoring as well as on-the job opportunities.
• A supportive and collaborative work environment with multicultural teams.
• Flexible working hours and hybrid work with 2 days in the office per week.
• Employee wellness programs and initiatives and the opportunity to obtain the All You Can Move sport pass.
• Possibility to volunteer for meaningful initiatives to positively impact lives in the community.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.