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PayPal Manager Data Science 
India, Karnataka, Bengaluru 
78625972

18.08.2024

What you need to know about the role
As a member of the Resolutions team, you’ll play a key role in PayPal margin improvement through Loss and Opex reduction.
Disputes Manager responsible for regulatory disputes handling, consumer experience programs and policies.

Your way to impact

  • Overall ownership of decisions, strategy and policy needed to manage and enhance the internal workflows. Decisions include but not limited to: developing guiding principles on Disputes flow, designing business process architecture and capabilities, long term plans and strategy for the workflows, identifying and delivering opportunities to improve cost, losses and customer experience.
  • Workflow management responsibilities include monitoring the process for long term trends/shifts and process/product breakdowns and bugs.
  • Working witharchitecture/engineeringon workflow product design and system capabilities.


Your day-to-day

  • Own a distinct domain and will be responsible for end outcomes
  • Be a subject expert and point of contact for Protections policies, and Resolutions process
  • Guide analysts to conduct analysis , find opportunities and measure project outcomes
  • Build business cases , sell your ideas internally and obtain leadership approval
  • Work with partner teams such as Modelling, Operations and Engineering
  • In addition , be hands on with Data and Analytics

What do you need to bring

  • 8+ years in Analytics, Data Science or similar roles

  • Experience with data preparation and analysis of large datasets in SQL and Microsoft Excel
  • Passionate about generating insights from data to solve business problems
  • Knowledge of any data and visualisation tools like SAS, Python, QlikView, Tableau
  • Strong communication and presentation skills
  • Background in fraud, credit, risk management or statistics is a plus
  • Education Qualifications:

    (Must Have) Bachelors or master’s in Engineering/ Finance/ Mathematics/ Statistics/Economics from Tier I colleges

    (Good to Have) MBA

Our Benefits:

Any general requests for consideration of your skills, please