JPMorgan Relationship Delivery Manager – Fraud/Financial 

United Kingdom, Scotland 

785726547

As an Insights and Relationship Lead within the Fraud & Financial Crime Operations team, you will be responsible for collaborating with senior leaders, defining and delivering the reporting strategy and framework, and supporting the business in solving problems using data and insights. You will also be responsible for leading the end-to-end reporting product delivery processes and building strong relationships with internal and external stakeholders.

Job responsibilities:

• Understands the Fraud and FinCrime Operational functions
• Leads the end-to-end reporting product delivery processes including intake/requirements gathering, dependency management, change management, reporting product operationalisation, roadblock removal, and product performance reporting.
• Creates and defines the requirement and delivery roadmap and prioritisation working alongside the senior stakeholders
• Works with Business Analysis Associates within the team in documentation of business requirements and technical requirements and leading QA/testing/UAT of reporting products
• Acquires relevant approvals (DUC) in processing and displaying data
• Understands gaps in data feeds and working with external teams to onboard/ingest new data
• Proactively provides ‘’value-add’’ to the business by telling a story behind the numbers through analysis and insights.
• Creates business cases that would help the operations team drive performance KPIs
• Synthesizes data and translating that into usable information and making recommendation that would help the business make decisions
• Builds strong relationship with internal and external stakeholders
• Manages a team

Required qualifications, capabilities, and skills

• vast experience in a business analytics, data-related role supporting Fraud / FinCrime Operations, with relevant leadership and people management skills.
• leadership / managerial experience
• Demonstrated ability to perform descriptive, diagnostic, predictive and prescriptive data analysis
• Data visualisation and ability to tell a compelling story using analytics (ie. MS Powerpoint)
• Strong understanding of the uses of data, data skills, and data tools.
• Strong problem-solving aptitude and idea generation, with the ability to go from conceptualization to execution.
• Ability to articulate complex data to non-data users in a way that would be easily-understood
• Excellent user of MS Office products (Powerpoint, Excel, etc)
• Strong inter-personal skills with ability to forge strong relationships with key stakeholders
• Excellent oral and written executive-level communication and presentation skills.
• Excellent organizational and project management skills. Ability to manage own workload and deliverables

Preferred qualifications, capabilities and skills

• Experience using JIRA/Confluence