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Citi Group VP Agency Lending Middle Office Trade Support - Hybrid Singapore, Singapore 784971058
Shape your Career with Citi
Citi’s
based inSingapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life.
Responsibilities:
- Develop and implement business initiatives, client solutions, or projects affiliated with Agency Lending and the wider Product
- Solve complex inquiries, conduct discovery and complete due diligence activities for client and Business requests
- Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
- Contribute to processing standards and expectations for the Agency Lending processing teams
- Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
- Manage daily performance related to Agency Lending pre and post-settlement activities of operations processes
- Propose solutions to implement Operational process improvements, client service enhancements, or overall technology enhancements
- Coordinate with internal and external partners to assess service quality and identify areas for improvement
- Directly Manage individual performances and personal development of the Agency Lending Trade Support Team.
- Provide regional representation on Global collaborative calls and initiatives.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
As a successful candidate, you’d ideally have the following skills and exposure:
- 10 to 15 years of relevant experience
- People management experience
- Consistently demonstrates clear and concise written and verbal communication skills
- Bachelor’s Degree/University degree or equivalent experience
- Master’s degree preferred
Time Type:
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