Amazon Network Deploy Technician Infrastructure Delivery AWS DCC Communities 

United States, Arizona, Mesa 

784661956

Job summary
As a Data Center Network Technician, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. Network implementation and troubleshooting skills combined with a proven documentation methodology is also a requirement.You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
Key job responsibilities
- Work with the Project Coordinators and Network Engineers to perform onsite position audit to ensure cable pathway accuracy.
- Coordinate cabling audits with Quality Assurance (QA) to ensure cabling and labeling meets AWS standards.
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
- Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords- Up to 30% travel within geographical work area may be required; some travel outside traditional work area may be requestedAll physical requirements are expected with reasonable accommodations:
- Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
- Walk job sites in uneven terrain
- Work safely at heights and from ladders
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Mesa, AZ, USA

- 2+ years of computer hardware troubleshooting and repair experience
- 2+ years of computer networking experience
- 2+ years of IT client, server, and network service delivery experience

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- 1+ years of experience supporting Windows, Mac and/or Linux Operating systems in a corporate setting
- Working knowledge of Layer 1 troubleshooting
- Experience with medium to large, complex project scopes and ambiguous details within work environment
- Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls