Manage payment processing activities which involves investigating, inputting, and verifying payments involving multiple platforms
Investigate breaks in the General Ledger on the back of failed payments and take appropriate actions to resolve the breaks within the pre-determined SLA’s.
Collaborate with Stakeholders, Product, Middle Office, and wider payments organization to ensure exceptional service to our clients.
Be involved in any change related initiatives with respect to system’s technology or process and share idea’s thoughts and inputs on implementation
Own the investigation and evidencing of the SOX samples for testing
Review the standard operating procedures periodically and keep them updated and audit ready
Conduct Data Analysis to identify patterns and trends and come up with suggestions to re-align operational standards
Generate Metrics for management review
Required Qualifications, Skills and Capabilities:
Bachelor’s Degree in Accounting, Finance or Business Administration (or equivalent experience)
4 – 6 years of experience in Payments, Cash, Treasury Operation dealing with operational process
Experience and strong working knowledge of various aspects of cash operations
Knowledge and Experience of SWIFT
Knowledge of FX related payments will be preferred
Experienced and comfortable with multi-tasking, tight deadlines and high-pressure work environment
Strong MS Office skills (PowerPoint, Excel, Word - other advanced sills preferred)
Knowledge of Tableau/Power BI will be an added advantage