JPMorgan Principal Site Reliability Engineer 

United States, Texas, Plano 

78294359

DESCRIPTION:

QUALIFICATIONS:

Minimum education and experience required: Bachelor’s degree in Electronic Engineering, Software/Computer Engineering, Computer Information Systems, Information Technology, or related field of study plus 10 years of experience in the job offered or as Principal Site Reliability Engineer, Site Reliability Engineer, Software Engineer, Applications Support Engineer, Infrastructure Architect, or related occupation.

Skills Required: Requires experience in the following: coding in Java, Python, or Go; applied architecture and systems design; infrastructure architecture and design; design and maintenance of highly-resilient contact center and telephony solutions including Genesys, Session Border Controller, Interactive Voice Response, Natural Language Understanding, and WebRTC; voice protocols including SIP, H323, VoIP, WebRTC, and RTP; Contact Center products including Genesys, Alvaria, Nuance, Cisco, Avaya and AWS; networking concepts including application and web load balancing, and LAN and WAN architecture; automation and continuous delivery building CI/CD pipelines; observability tools including Splunk, Grafana, and Dynatrace; databases including Cassandra, SQL, MySQL, and Oracle; orchestration using Maven, Jenkins, Docker, and Kubernetes; messaging layers including Kafka and MQ; public and private Cloud concepts including hybrid cloud solutions, auto-scaling, and containerization; and front-end & back-end Microservices.